Privacy Policy

Effective Date: June 10, 2023

Welcome to Alqima Transport, Shipping & Storage (“Alqima,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [alqimatransport.qa] and use our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

a. Personal Information You Provide to Us
Name, email address, phone number, company name, and other contact details when you fill out forms, request quotes, or contact us.

Information you provide when subscribing to newsletters or updates.

Any other information you voluntarily provide during communication with us.


b. Information Collected Automatically
Technical data such as IP address, browser type, operating system, and device information.

Usage data including pages visited, time spent on the site, and navigation paths.

Cookies and similar tracking technologies (see Section 6).


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To respond to your inquiries and provide customer support.
  • To send you updates, newsletters, and marketing communications (only if you have opted in).
  • To improve our website, services, and user experience.
  • To comply with legal obligations and protect our rights.
  • To analyze trends and usage to enhance our logistics, transport, shipping, and storage services.


3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With trusted service providers and partners who assist us in operating our business and website, under strict confidentiality agreements.
  • To comply with legal requirements, such as responding to lawful requests by public authorities.
  • In connection with business transfers, mergers, or acquisitions, where your information may be transferred as part of the business assets.

With your consent or at your direction.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

 

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your personal information.
  • The right to correct or update inaccurate or incomplete information.
  • The right to request deletion of your personal data, subject to legal and contractual obligations.
  • The right to object to or restrict certain processing of your data.
  • The right to withdraw consent at any time where processing is based on consent.
  • The right to data portability.

To exercise these rights, please contact us using the information provided in Section 8.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

  • What are cookies? Cookies are small text files stored on your device by your browser.
  • Types of cookies we use: Essential cookies for website functionality, performance cookies for analytics, and marketing cookies for advertising purposes.
  • Managing cookies: You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

 

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Alqima Transport, Shipping & Storage
Email: privacy@alqimatransport.qa
Phone: +974 7107 1817
Address: P.O. Box 4453, Grand Hamad Street, Doha, Qatar